Privacy Policy

Privacy Policy

Introduction

Welcome to Lone Tree Anxiety Therapy’s online presence at https://lone-tree-anxiety-therapy.denvermentalhealthcare.com (henceforth referred to as “our website” or “we”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we collect, manage, and safeguard your personal information in accordance with international data protection laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our website, applications, digital services, and products offered under the Lone Tree Anxiety Therapy brand. However, it is important to clarify that our privacy practices do not extend to third-party platforms or external tools accessed through links on our site. These entities have their own privacy policies, which govern how they handle user data.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit and interact with our websites linked to this Privacy Policy.
  3. Engage with us through various communication channels such as emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information to provide and improve our services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data necessary for processing transactions, including payment history.
  • Financial Information: Financial records required for billing and accounting purposes.
  • Purchase Information: Purchase history and order details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  • Location Data: Geographic data provided by your device for location-based services.
  • Feedback: Your opinions, comments, and reviews that you choose to share with us.
  • Social Media Information: Data obtained from social media platforms when users interact with our content or engage with our accounts.
  • Product Information: Details about products or services you show interest in or purchase from us.

We gather this data through direct user input, interactions with our digital platforms, and automated tracking technologies like cookies and similar files. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Cookies are small text files stored on your device by our website or applications. They play a crucial role in enhancing user experience and enabling essential functionalities:

  • Strictly Necessary: These cookies ensure basic features like secure login and page navigation work correctly.
  • Preference: They remember user preferences, such as language settings and display options.
  • Analytics: Used to gather analytics data, helping us understand how our website is used and improve performance.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are achieved or if no longer required by law, we securely delete or anonymize your information.

Security Measures

To protect your personal data, we implement robust security measures:

  • Employing encryption for secure data transmission and storage.
  • Collaborating with trusted third-party processors who adhere to strict security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Lone Tree Anxiety Therapy does not knowingly collect or solicit personal information from children under the age of 18. If you are a parent or guardian concerned about one of our services collecting data from your child, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access and rectification: The right to request access to and correct any inaccurate or incomplete personal data we hold about you.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your personal data from our systems.
  • Restriction: Limiting the use of your personal data under specific conditions.
  • Portability: Receiving a copy of your data in a structured, commonly used format, and transferring it to another controller.
  • Objection: Objecting to processing your data for specific purposes, including direct marketing.
  • Non-discrimination: The right not to be subjected to automated individual decision-making that significantly affects you.
  • Filing appeals/complaints: You can raise concerns or complaints about our handling of your data to the relevant supervisory authority.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for any changes.

Contact Information

For any questions, concerns, or requests related to privacy and data protection:

We are committed to addressing your inquiries promptly and ensuring a secure handling of all personal data throughout the process.